Car Wash Associates

Job Description

CAR WASH GENERAL MANAGER

 Job description

Rapidly expanding car wash chain in Southern Fairfield County, Connecticut is looking for a sophisticated General Manager who will provide incomparable customer service and promote that concept throughout our organization. Our goal is to conduct our business in an efficient and profitable manner, while intensifying customer satisfaction and loyalty. Our mission is to exceed the expectations of our customers every time they visit us.


Car Wash General Manager will be responsible for ensuring customer satisfaction at a professional car wash in new, upscale demographic location. Day-to-day activities include training and supervising staff along with identifying and resolving customer concerns and complaints. Ideal candidates demonstrate a mechanical aptitude for equipment maintenance as well as organizational skills for the management of chemistry, wash supplies, and labor. They are accountable for accurate reconciliation of all financial transactions, managing vendor relationships, and reviewing financial reports for correct disbursement of commissions and other incentives. This role leads marketing initiatives at the wash to drive revenue, promote fundraising opportunities, and direct updates to advertising platforms. Formal education is preferred, though not required.

Fundamental Responsibilities

Ideal candidate will be a tenacious individual who is not only customer service driven but technically inclined and able to lead by example. The perfect candidate for this position will also have experience working with equipment/machinery (but NOT required) and will not be apprehensive of occasionally getting dirty to get the job done. 

We are searching for a driven individual capable of working efficiently and with little supervision. 

Machining/production/operations experience would be favorable. This is a face to face position with daily interaction with customers and employees (not a computer or data operation) in a fast paced environment. 


Outstanding communication ability
Open / Close and other daily operations 
Quick-thinking / problem solving
Excellent organizational and leaderships skills
A keen eye for detail
Strong decision-making skills and a results-driven approach
Ensure output meets quality standards
Take ownership of customers issues and follow problems through to resolution to improve customer service experience and create engaged customers
Keep accurate records and document customer service actions and discussions
Inspect procedures of the entire cycle to ensure they are efficient
Monitor the use of equipment to ensure it is well-maintained
Familiarity with quality testing machines and systems
Setting daily/weekly/monthly objectives and communicating them to employees
Organizing workflow by assigning responsibilities and preparing schedules
Overseeing and coaching employees Identify issues in efficiency and suggest improvements
Train new employees on how to safely use machinery and follow procedures
Enforce strict safety guidelines and company standards
Marketing

 COMPENSATION

$60,000 a year salary

Minimum bonus of $10,000

Profit Sharing will be part of the offer for the right person 

Assistance with Health Benefits

 

 APPLY BELOW 

 Note: Must complete the assessment and application for immediate consideration. 

 

 




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